Delivery and Returns

Shipping

All of our products are handmade to order so we ask you to allow up to 7 - 14 days for UK orders and up to 3 weeks for international orders for your product to be created, Although we always aim to do our best and get your order out to you as quickly as possible and hassle free. 

Shipping Cost 

United Kingdom & Ireland: £3.50

Rest of the world: £10.00 

Returns & Refunds

As all of our products are made to order we do not accept returns although you are still covered by our 3 month guarantee in case there are any accidents with crystals.

If you have any issues then please message us on our 'Contact Us' page or you can email us direct at Elegant_Equines@aol.co.uk and we will do our best to resolve any problems as soon as possible for you.